Shipping & Returns
Shipping
Orders take around 3 to 5 business days to be sent out. We do try to send all orders out as quick as possible. We will email you once your order has been sent.
Local delivery (Singapore)
Singapore orders will generally take 2 to 8 business days to arrive.
International Delivery - Postal Delays due to COVID-19
Due to COVID-19, there has been significant postal impacts and long waiting times, moving forward we have decided to change our shipping provider to DHL e-commerce. All international orders will be sent tracked via DHL e-commerce. This will be the quickest postage to you and your package will be traceable via https://ecommerceportal.dhl.com/track/?locale=en.
International orders will be delivered between 10 to 30 working days.
Prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country.
Costs
For orders over $100, you will be entitled to free shipping (international and local Singapore).
Singapore (Singapore Post)
One product
Tracked Shipping (Smartpac) AUD$4.00
Two products or more
Tracked Shipping (Smartpac or Speedpost) AUD$5.50
Rest of the World (Singapore Post)
Postage
International Tracked Shipping (DHL ecommerce) for orders AUD$10.00 - AUD$60.00 will be at AUD$10.00
International Tracked Shipping (DHL ecommerce) for orders AUD$60.01-AUD$99.99 will be at AUD$14.00